Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Non perishable products, such as dishes and mugs, may be returned. If your products arrived damaged or contaminated in anyway, please contact us directly at (049) 521-3846 and we will do our best to resolve the problem.
We also do not accept products that are intimate or sanitary goods.
Additional non-returnable items:
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 20 M.L Quezon St., City Subdivision, San Pablo 4000,Laguna, Philippines San Pablo City PH Barangay I-B (Pob.).
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 20 M.L Quezon St., City Subdivision, San Pablo 4000,Laguna, Philippines San Pablo City PH Barangay I-B (Pob.)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 2,000 pesos, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have any questions on how to return your item to us, please contact us on our phone number at (049) 521-3846, you may also email at email@example.com including your concern and the picture of faulty or damaged product.
Mga Likha Ni Inay Inc.
Our team will get in touch with questions and suggestion to help address your concerns. Each case will be evaluated separately, with the highest standard of customer service.
“Change of Mind is not covered by our RETURN, REFUND, or EXCHANGE POLICY”